K7e77 Privacy Policy — Your Information
Our Firm Commitment to Your Protection

One of the most important aspects of k7e77's privacy policy is being transparent about what information we collect from you. Various types of data are collected when you register and use our platform, as detailed below.

Information Provided Directly: When you open an account with k7e77, we collect your full name, email address, mobile number, date of birth, and complete address. This information is essential for identity verification and account management.

Identity Verification Documents: To meet regulatory requirements, we may request a copy of your national ID, passport, or driving license. These documents are stored with the highest level of security.

Financial Information: Mobile banking details (Mobile Banking, Nagad, Rocket numbers) are collected for deposits and withdrawals. We do not store full bank account numbers or card numbers.

• Device information: IP address, browser type, and operating system.
• Usage history: login times, gaming sessions, and betting history.
• Location data: general geographic location (IP-based).
• Cookie & Tracking Data: Your preferences and browsing behavior.

K7e77 uses your information solely to improve your gaming experience and ensure the security of the platform. Our privacy policy ensures every use of your data has a clear and defined purpose.

Additional uses of your information include: troubleshooting technical issues, developing new products and features, sending promotional offers (with your consent), and complying with applicable laws in Bangladesh.

Many users wonder how long k7e77 retains their data. Under our privacy policy, different retention periods apply depending on the type of information.

• Account Information: Retained for the lifetime of the account and up to 5 years after closure — for legal compliance purposes.
• Financial Transactions: Retained for a minimum of 7 years, in compliance with international financial regulations.
• Gaming Logs: Retained for up to 3 years for dispute resolution purposes.
• Marketing Information: Deleted immediately upon withdrawal of consent.
• Cookie Data: Typically between 30 days and 1 year.

Our servers are hosted in internationally certified data centers with 24-hour security monitoring. Data backups are taken regularly and stored in fully encrypted form.

In line with your privacy policy, k7e77 does not sell or improperly share your information with any third party. However, limited data sharing may be necessary in certain specific circumstances:

• Payment Processors: Only the information necessary to process transactions is shared with payment gateway providers such as Mobile Banking, Nagad, and Rocket.
• Identity Verification Services: With registered service providers for the KYC (Know Your Customer) process.
• Legal Authorities: We are required to share relevant information in response to valid requests under Bangladeshi or international law.
• Game Software Providers: Minimum data required to keep the service running smoothly.
• Security Partners: For fraud prevention and cybersecurity purposes.

In the event of a business merger or acquisition, your data may be transferred to the new entity. You will be notified in advance, and the standards of this Privacy Policy will continue to apply.

K7e77 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that help the platform remember your preferences.

• Essential Cookies: These cookies are essential for the platform to function correctly. They store login session and security-related information.
• Functional Cookies: Used to remember your language preferences, game settings, and interface customizations.
• Analytics Cookies: To understand which parts of the platform are used most — all data is fully anonymized.
• Marketing Cookies: To show you relevant promotions — you can turn this off at any time.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

K7e77's privacy policy gives you full control over your personal information. Your rights include:

• Right to Know: If you want to know what information we hold about you and why, we are obligated to inform you.
• Right to Rectification: You may request corrections if any of your information is inaccurate.
• Right to Erasure: You may request that your data be deleted under certain circumstances.
• Right to Restrict Processing: You may object to certain uses of your information.
• Data Portability: You may request your information in a machine-readable format.
• Right to Opt Out of Marketing: You can opt out of promotional communications at any time.

To exercise these rights, please contact our support team. Requests are typically completed within 30 business days.

K7e77 uses industry-leading technology to protect your data. Our multi-layered security infrastructure keeps your information safe at all times.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): Two-factor authentication for an extra layer of security on your account.
• Firewall Protection: Advanced firewall and DDoS protection systems are active around the clock.
• Regular Penetration Testing: Security testing by external experts at least twice a year.
• Staff Training: All our staff receive regular training on data privacy.
• Access Control: Only authorized personnel have access to specific data.

In the event of a security breach, we will notify affected users within 72 hours and take immediate remedial action. We strongly recommend using a strong password for your account and changing it regularly.

K7e77 is an 18+ platform. We do not knowingly collect information from minors. Age verification is mandatory at registration, and we regularly monitor accounts.

If we become aware that a minor has created an account, that account will be closed immediately and all associated data will be deleted. If you believe your child is using our platform, please contact our Support team right away.

K7e77 may update its privacy policy from time to time. Changes may be required due to regulatory updates, new technologies, or changes in our services.

• If significant changes are made to this policy, we will send you advance notice by email.
• The date of any changes will always be shown at the top of the page.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

Previous versions of the Privacy Policy are available on request through Support. We are committed to keeping you informed about our policies at all times.

For any privacy-related questions, concerns, or complaints, please contact our data protection team. We take every message we receive seriously.

• Email: [email protected]
• Support Hours: 24 Hours, 7 Days a Week
• Response Time: Typically within 24–48 hours

If your complaint is not resolved promptly or you are not satisfied with our decision, you may file a complaint with the relevant regulatory authority. We cooperate fully with all legal proceedings.